POWERTOOLS®
Questions frequently asked about shears
Q. How long will my shears last?
A. In an average year your Dennis Bernard shears will last six
months to one year before needing service. Depending on the
type of hair cutting and hair type
you style.
Q. What is GCS?
A. GCS is a new type of edge invented to meet the needs of new hair
designers. An innovative type of serration that holds the hair in
place while dry cutting yet still allow you to slide cut.
Q. What if I drop my shear?
A. Dropping your shear will nick the blade and throw them out of
balance. When this happens simply return your shears to our service
center. For a nominal fee of $25.00 ($35.00 for GCS shears) they
will repair your shear and return them to you.
Q. What if my
shears break?
A. Your Dennis
Bernard shears are warrantied for two years for incidental breakage
as well as any other repair. See warranty and service agreement.
Q. Can any sharpener sharpen my Dennis Bernard
shear?
A.
No. The use of any other service center will void
the warranty and may ruin your shears. See
warranty and service agreement.
Q. Who should I
contact if something happens to my shears?
A. Contact our service center John’s Sharpening Service
(718) 680-4492 NOT Dennis Bernard Inc.
Q. How do I order
more Dennis Bernard Shears?
A. Contact Dennis Bernard at
info@DennisBernard.com.
Warranty and Service Agreement
Your POWERTOOLS®
are guaranteed to
be free of any manufacturer’s defects in materials and workmanship
within 2 years of date of purchase. In case a problem should arise
with your shears please send them with a $25.00
($35.00 if a GCS shear) check
payable to:
John’s Sharpening Service, 6301 Tenth
Avenue, Brooklyn, N.Y. 11219
At their own discretion they will either repair or replace your
shear for $25.00 ($35.00 if a GCS shear) shipping and handling
included. John’s sharpening service is our authorized service
center. If you should need your
If your POWERTOOLS®
shears need servicing please
use our authorized service center. The use of any other
servicing will void our warranty
and shorten the life of your shears.
www.DennisBernard.com
E-mail:
info@DennisBernard.com |